2025 BOOKING AND CANCELLATION POLICY

Our cancellation deadlines are applied to enable us to schedule guides, staff and equipment.

Subject to availability, changing the date and/or time of your booking does not incur any fees.

CANOE, KAYAK, SUP, HYDROBIKE RENTALS, SELF-GUIDED INVERMERE TO RADIUM TRIPS have a 48 hour cancellation policy. To receive a refund, less a $5 cancellation fee, email paddle@ColumbiaRiverPaddle.com a minimum of 48 hours prior to the start of your booking. No refunds or reschedules for no shows. Bookings within 48 hours are final payments.

GUIDED TOURS have a 7 day cancellation policy. To receive a refund, less a $5 cancellation fee, email paddle@ColumbiaRiverPaddle.com a minimum of 7 days prior to the start of your booking. No refunds or reschedules for no shows.  Bookings within 7 days are final payments.

GROUP BOOKINGS (groups of 10+ guests) have a 7 day cancellation policy. To receive a refund, less a $20 cancellation fee, email paddle@ColumbiaRiverPaddle.com a minimum of 7 days prior to the start of your booking. No refunds or reschedules for no shows. Bookings within 7 days are final payments.

We reserve the right to cancel any program with less than 24 hours notice due to changing weather conditions such as strong winds or thunderstorms. Please check your email for cancellation notices before leaving for your program. In this case, we will try to re-schedule to another date or offer a full refund. We apologize for any inconvenience this may cause, but your safety and well-being on the water is our top priority.

Please be aware that we reserve the right to refuse service in the following circumstances with no refund:

• Participants are found to be under the influence of drugs or alcohol

• Inappropriate behavior/language to staff or other guests